FAQs

Frequently Asked Questions

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Find out more about further education at La Trobe  View all FAQ

I would like information about a short course. Who can assist me?  

Email: LaTrobeProfessional@latrobe.edu.au 

Phone: 1300 135 045

Can payment of a course fee be made in instalments?

No, course fees need to be paid in full before you can commence the course.

I cannot pay by credit card. Are there other payment options available? 

To arrange payment by BPAY or EFT, please contact LaTrobeProfessional@latrobe.edu.au 

I have paid the fee for a short course. When will I have access to the course?  

Access to courses is generally available two weeks in advance of the scheduled course start date, or as advised in the registration confirmation email.  Course materials are made available via our Learning Management System (LMS) for which you will be provided with your username and initial password.

I need to defer my registration. How do I go about this? 

Prior to your course commencing, you may request a deferral of your registration to the next available course date, by contacting executive_professional_education@latrobe.edu.au.  

I am getting an error when I try to log into my LMS account. Can you help? 

Please visit our Student IT Support contact us webpage if you require assistance.

I want to enrol multiple staff in a short course. How do I go about this? 

Contact LaTrobeProfessional@latrobe.edu.au for assistance registering multiple staff.